Questions & Answers

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    50 East 52nd Street
    Brooklyn, NY 10022
    United States


    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.


    Delivery charges for orders from the Online Shop?

    Delivery charges will be calculated on the checkout page.

    How long will delivery take?

    When you order your goods from our website, the Merchant will normally take 2-3 days to deliver them to your address. The time interval will depend on which of the shipping methods you select.

    What exactly happens after ordering?

    After you place your order our team will go to work processing your order immediately. It will be sent right to our fulfillment center and sent out same-day or next-day on weekdays and on the following Monday for weekends.

    Customers typically receive their order within just 2-3 days in most cases!

    Where can I view updates on my order?

    You can check the status of your order here. If you are logged in to your account, use the orders navigation and select order tracking/history from the menu options. From there, you can locate your recent orders and check their status.

    You’ll find the Shipping date and Estimated delivery date at the bottom of the Order details page.

    How long do I have to return an order?

    We offer returns for items within 30 days of receipt of shipment.